Shipping policy

Shipping Policy

1. Order Processing Time

  • All orders are processed and dispatched within 1 to 2 business days (excluding weekends and public holidays).

  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout:

  • Standard Shipping: 4 – 7 business days (₹[Amount] or Free on orders over ₹[Amount])

  • Express Shipping: 2 – 3 business days (₹[Amount])

Note: Delivery times are estimates and may vary slightly for remote or rural locations.

3. Shipment Confirmation & Order Tracking

  • Once your order has shipped, you will receive a shipment confirmation via Email/SMS/WhatsApp containing your Tracking Number and a direct tracking link.

  • The tracking information will usually active within 24 hours of dispatch.

4. Cash on Delivery (COD)

  • Cash on Delivery (COD) is available for eligible PIN codes across India.

  • An additional nominal COD handling fee of ₹[Amount] may apply at checkout.

5. Incorrect Address & Non-Delivery

  • Please ensure that your delivery address, landmark, and phone number are correct at the time of placing the order.

  • If a package is returned to us due to an incorrect address or failure to receive the delivery, additional re-shipping charges will apply to resend the order.

6. Damaged or Lost Packages

  • If you receive a package that is visibly damaged or tampered with, please do not accept it and record a clear unboxing video.

  • If your order arrives damaged or goes missing in transit, please contact our support team within 24–48 hours of delivery with photos/videos of the issue.

7. Contact Us

If you have any questions or concerns regarding our shipping policy, please contact us at:

  • Email: [Your Email Address]

  • Phone / WhatsApp: [Your Contact Number]

  • Support Hours: Monday to Saturday (10:00 AM – 6:00 PM IST)